Malaysian utility and infrastructure conglomerate MMC
Corporation Berhad’s (MMC) project will consolidate and standardise the
processes of its ports, including Pelabuhan Tanjung Pelepas Sdn Bhd (PTP),
Johor Port Berhad, Northport (Malaysia) Bhd, Penang Port Sdn Bhd and Tanjung
Bruas Port Sdn Bhd.
MMC will work in partnership with global software solutions
leader, Ramco Systems. The project was awarded based on the successful
implementation of the Ramco integrated Enterprise Resource Planning (ERP)
system at the PTP container terminal.
Dato’ Sri Che Khalib Mohamad Noh, group managing director at
MMC, said: “With the support from Ramco Systems, MMC is committed to accelerate
digital transformation that delivers efficiency, productivity and reliability
within our ports to provide the best-in-class service for our customers. The
implementation of a common system and integrated technology platform will
further maximise synergies and allow all our ports to share expertise and
benefit from economies of scale.”
Building on an earlier implementation by Ramco Systems of an
ERP system for PTP, where about 90% of the system has achieved Go-Live in
phases over the past 10 months, the enhanced rollout will digitalise processes,
while providing real-time business information. MMC will also be able to
consolidate business support functions, including supply chain management, and
logistics management, across ports into a single integrated ERP system – all
accessible on an integrated dashboard.
Over 8,000 MMC employees across the ports will be plugged
into the platform on their computers and mobile devices, which now eliminate
duplication errors and other bottlenecks, allowing efficient business processes
and enhanced data visibility.
The system will also include smart features such as Artificial
Intelligence and Machine Learning, which will provide employees with greater
insight as well as predictive alerts and chatbots which can reduce human error
and save time.