Five ports in Malaysia will undergo a digital transformation to improve operational efficiency.

Malaysian utility and infrastructure conglomerate MMC Corporation Berhad’s (MMC) project will consolidate and standardise the processes of its ports, including Pelabuhan Tanjung Pelepas Sdn Bhd (PTP), Johor Port Berhad, Northport (Malaysia) Bhd, Penang Port Sdn Bhd and Tanjung Bruas Port Sdn Bhd.

MMC will work in partnership with global software solutions leader, Ramco Systems. The project was awarded based on the successful implementation of the Ramco integrated Enterprise Resource Planning (ERP) system at the PTP container terminal.

Dato’ Sri Che Khalib Mohamad Noh, group managing director at MMC, said: “With the support from Ramco Systems, MMC is committed to accelerate digital transformation that delivers efficiency, productivity and reliability within our ports to provide the best-in-class service for our customers. The implementation of a common system and integrated technology platform will further maximise synergies and allow all our ports to share expertise and benefit from economies of scale.”

Building on an earlier implementation by Ramco Systems of an ERP system for PTP, where about 90% of the system has achieved Go-Live in phases over the past 10 months, the enhanced rollout will digitalise processes, while providing real-time business information. MMC will also be able to consolidate business support functions, including supply chain management, and logistics management, across ports into a single integrated ERP system – all accessible on an integrated dashboard.

Over 8,000 MMC employees across the ports will be plugged into the platform on their computers and mobile devices, which now eliminate duplication errors and other bottlenecks, allowing efficient business processes and enhanced data visibility.

The system will also include smart features such as Artificial Intelligence and Machine Learning, which will provide employees with greater insight as well as predictive alerts and chatbots which can reduce human error and save time.

Apr 28, 2021 14:29